Complaints · London W1
SOMETHINGNOT RIGHT?
Tell us. You should be able to raise a concern, explain what happened and ask for a clear response.
START WITH THE TEAM.
Call 020 4634 9203 and ask for the appropriate person to discuss a concern about your care or experience. Ask for a secure route before sending clinical information. This website does not submit complaints through a form.
What to include
- Your name and a preferred way to contact you.
- What happened and the relevant dates.
- The outcome you would like the practice to consider.
What happens next
The named complaints lead, acknowledgement timescale, review procedure and response timescale still need practice approval. The main site has not supplied a final complaints procedure.
Independent support
The Dental Complaints Service provides information about concerns involving private dental care. The General Dental Council also explains routes for raising concerns.
DENTAL COMPLAINTS SERVICE ↗GDC GUIDANCE ↗
Questions about your information
For concerns about personal information, see the privacy page and contact privacy@harleystreetdentists.co.uk.
PRIVACY INFORMATION ↗