YOUR DETAILS.TREATED PROPERLY.

The practice-specific privacy notice is awaiting approval. This prepared page is not a completed legal notice.

Starting a conversation

This HSD site provides links to Instagram, SMS and telephone contact. It does not submit an enquiry form or take payments. Opening an external service means its own terms and privacy information also apply. Ask the team for the appropriate route before sending sensitive clinical information.

Website delivery

Netlify hosts these pages. Fonts are requested from Google Fonts. Campaign images are delivered through Netlify and existing media hosts; films and London posters use Higgsfield media hosts. Those services receive technical connection information when delivering content. Saved cookie choices remain in your browser.

Who is responsible

Harley Street Dentists is the trading name of Harley Street Collective Limited, company number 17504770, the data controller. Registered office: 42 Westbourne Grove, London, England W2 5SH. For privacy questions, email privacy@harleystreetdentists.co.uk or write to Privacy enquiries, Harley Street Dentists, 66 Harley Street, London W1G 7HD. The privacy address routes to the shared practice inbox and a company director. Please send only what is needed to explain your request.

Care, records and communications

The practice uses contact details and messages to respond to requests and arrange care. Patient care can involve medical and dental history, clinical notes, photographs, scans, treatment plans and consent records. Appointment, payment, complaint and privacy-request records support care and administration. Information normally comes from you, or from a referring clinician or authorised representative where appropriate.

Why information is used

The prepared practice policy distinguishes steps requested before a contract and providing agreed services; legal obligations; legitimate interests in administration and security; and separate consent where required for optional marketing. Necessary healthcare processing involving health information is handled under the healthcare condition by staff bound by confidentiality and working under a responsible dental professional. Treatment consent is a separate clinical process.

Who may receive information

Relevant information may be available to the practice team, clinicians, authorised service providers, laboratories, referral providers, professional advisers or authorities where appropriate and lawful. External contact services have their own privacy terms. The practice must finish checking the provider inventory, processing locations and any international-transfer safeguards before approving this notice.

How long information is kept

Records are kept for their purpose and applicable legal and professional requirements. The detailed retention schedule remains subject to practice approval. Website preferences expire after 183 days or can be cleared earlier. Contact the privacy address to ask about a specific record; this page does not promise an automated deletion process.

Your rights and questions

Depending on the circumstances, you can request access, correction, deletion, restriction or transfer of your information, or object to relevant processing. You can object to direct marketing at any time and withdraw consent where it is the basis used. Some rights have exceptions, including required clinical-record retention. Contact the privacy address; proportionate identity checks may be needed. You can also complain directly to the Information Commissioner’s Office. The practice will date and update the approved notice when processing changes. Continued website use is not consent.